Can technology fail your business?
- S Mirembe O.A
- Oct 15, 2025
- 4 min read
I have been promoting my services for nearly a year now, and I decided to sell a new digital product. Therefore, I started working on it around end of August 2025, using a free and paying online content creation platform and by the first week of October when I thought I had finished and I only had minor formatting and updates left, I discovered my document was unreadable and I had to redo it entirely.
Adding to this frustration, two years before in 2023, I had bought a new Notebook Laptop, however over this period it had been a mess, and I had to to take it for repairs at least three times.
When I bought it with my partner, we thought it had 500 MB, only to discover there was approx. 230 MB, which we discovered because then after we often received notifications saying we did not have any storage space, as well as Internet pages breaking and not loading.
This specific problem also happened as I was creating my new digital product in August 2025, in addition to needing to change the Internet box, and noticing that after doing so my partner and I, we could not change the password of the admin box because if we did one of our mobiles could not connect to the Wi-Fi!!
These technical setbacks are simple illustrations of how technology can fail at critical moments.
Knowing this, can technology fail my business? Or a business. Absolutely.
My experience of using an online content creation and editing tool, demonstrates that relying at 100% on digital tools and services without multiple layers of backups and regular system checks can be catastrophic!
So what are the options?
The answer is:
"Building a redundancy plan" ,verifying storage capacity, monitoring connectivity, and planning for unexpected failures by,
Adding more rigour in your work!! Yes, it is sad!! It is like going back to school, it means not only creating a draft, or taking a few notes then creating your documents but rather, writing them out!
Creating full notes, with a beginning, middle and end not simply saying:
e.g Listing how to upload a picture on LinkedIn or Instagram.
Option 1: Add a picture and message.
NO!! Rather:
Option 2: On day one, create a picture and add a message at the top.
Because if you choose option one and you lose your document, then by choosing to add the full message as in option 2, you can copy and paste it directly in your document. Saving yourself suffering and pain of all the time you spent writing it!!!!!!! Whereas with option 1, add a picture and message, if your document is for a person without any knowledge of social media, then they will be asking themselves "how do I do this?"!!!
The others are:
Use multiple free or paying storage services
For example, use Google Drive or Dropbox or a reliable paying storage service, in addition to your content creation tools, for example backup your Canva documents on them and use an external hard drive too. Or you can copy your creations into a Microsoft Word or Google Doc document and simply print them and keep them with you after.
Artificial Intelligence, your time-saver
If you already used artificial intelligence to help you create your document and you got hacked and lost your data, you may feel like saying, why in God's name should I use AI if it does not prevent me working 10X more?
The answer is if you are really going to redo your document, and you are worn out, tired and on the verge of a mental breakdown, then it is the best tool to help you rewrite your document instead of using your brain, which after three months of planning and executing is tired, especially if you are earning no money and relying on your offer to generate some!
Cheat on your laptop!
Don’t rely on one single device or online platform, try working on rented computers or laptops, or even a library computer if you are simply creating a written document, or video or images.
Change, plan small backups
If something stops working—like your website or social post—have a free alternative ready. For example, a free social media scheduling tool (Buffer Free) or a secondary blogging platform (Medium) so your business keeps moving.
Divide your work into tasks, do what is important.
As one person, don’t try to do everything at once. Make a checklist and tackle the most important tasks first. Look up on Google for productivity tools and you will find names such as Trello or ClickUp or Monday, and see if they help you. In my case I simply use a small booklet to add my daily goals, and it is quite helpful.
Hardware issues, flawed software, network problems, and configuration errors compounded can derail your workflow.
If you are curious to know which famous companies had to handle hackers and data losses, here are a few:
In 2014 Sony Pictures after releasing the movie "The Interview". Their latest movies were stollen and released on Internet before including confidential employees data, such as emails and other information.
2013-2014 Yahoo, with 3 Billion clients emails and personal data were hacked, making them lose a lot of money!!!
2021 LinkedIn data scraping hacks, with 700 million accounts breached and data stolen often for social engineering the most famous one being Phishing!!
Unfortunately for me, I still have to redo my newest offer, even though I was minutes away from completing my new digital product. These technical failures I could not anticipate and human mistakes on my part, as I did not print it when it was practically complete, as I should have, nor draft it out before, reminds me of how fragile having an online business can be!!
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